Sid Meier's CivNET Frequently Asked Questions File by Spectrum HoloByte-MicroProse On-Line Services Last Update 12/14/95 --------------------------------------------------------- 1. I have installed CivNET on my system, but when I go to start it, I get a General Protection Fault at "0018:". What is the problem? CivNET makes use of non-True Type fonts for the game interface and display. Many systems default the font options in your Control Panel to "Show True Type Only in Applications". You must make sure this option is NOT checked under your fonts setup in the Windows Control Panel. 2. I get no music from CivNET during the introduction or during the game. What is the problem? CivNET utilizes your CD-AUDIO drivers to play the music, all of which is stored on the CD. Even under a full-install, the music is still on the CD. Therefore, you must fulfill several requirements in order to get the CD-AUDIO music: a. Your CD must be in the CD-ROM drive. b. You must have a CD-AUDIO cable connecting your drive to your sound card. c. You must have installed the [MCI] CD-AUDIO drivers for your sound card; to check this under Windows 3.1, go to Multimedia under Control Panel, and make sure you have a line which says [MCI] CD-AUDIO. Under Windows 95, go to Control Panel, the Multimedia, and then ADVANCED. Check to make sure that you have a CD AUDIO device installed under Media Control Devices. If you do not have these drivers installed, you will need to contact your sound card manufacturer for directions on how to install them. 3. I am trying to play CivNET over a network between two Windows 95 machines using Microsoft's network utilities, but the games cannot connect. What do I do? You need to download civntp1a.zip 4. In hotseat play, I can see the whole world! What is the point here? You need to download civntp1a.zip 5. I am trying to play an Internet game over TCP/IP, the game crashes far too often. What is happening to cause this? Crashes under Internet play are usually caused by a substandard or old WINSOCK.DLL provided by your Internet Service Provider. Check with your ISP to make sure you have the very latest WINSOCK.DLL they provide. Also, since the Internet is a high-latency network, try to avoid playing during hours of peak usage, when your provider's access can slow significantly. CivNET was tested extensively with a number of service providers, and we have found that majority of the difficulties with playing a game over the Internet can be avoided by following these simple rules. We also recommend that you consider using the complimentary account that was included with the PsiNET software. This allows you seven days of access to iron out any problems with your WINSOCK and system configuration at no charge. 6. Where can I find games to join into? Are there are any permanent sites set up for CivNET? There are no permanent sites set up for the game to the best of our knowledge although someone may have their system hosting a continual game. To find players, we recommend you visit the official CivNET players directory at http://www.microprose.com/civnet, where you can also register. This page affords you e-mail links to other players around the world. 7. Where can I find my IP address? You need to consult your Internet Service Provider to find out how they dynamically assign your IP address. This is not the address of the machine you are connected to, but the actual port address your system is assigned upon login. 8. I am having problems with the video display. What can I do? CivNET is a Windows program, and therefore uses the Windows drivers for your video board. You need to make sure your system supports 256 colors, and that you have the very latest Windows drivers available. 9. I get a GPF in the file WING.DLL. What is wrong? We have discovered an incompatibility with programs that "double memory" such as RAM DOUBLER. You will need to disable it before starting the game. 10. The game locks up during "Upkeep". It does not make my computer crash, since the music still plays, but several game functions will not work. You fix this by going to VIEW,then REPORTS. What is happening is that the report windows is closed before it is done; bringing up the window and closing it normally will allow you to continue. 11. I cannot connect two Windows machines using null-modem connection. CivNET uses the default Windows communication protocols for null-modem connection, so first we need to check and see if your system can recognize any null-modem connection. In Windows 3.1: Go to TERMINAL, and choose the com port your cable is connected to in order to establish a connection. You need to do this on both machines. Once both terminals are set up, anything you type in one terminal Window should show up on the other system. If it doesn't, then your system is not set up properly for null-modem connection. In Windows95: Go to HYPERTERMINAL, and choose the com port your cable is connected to in order to establish a connection. You need to do this on both machines. Once both terminals are set up, anything you type in one terminal Window should show up on the other system. If it doesn't, then your system is not set up properly for null-modem connection. Several things to note: 1. Just because a null-modem connection works in DOS does not mean it will work in Windows. 2. Make sure you are using a true NULL-MODEM cable, and not just a simple serial cable.